Shipping policy

Effective date: 2 June 2026
Last updated: 2 June 2026

Where we ship

We currently ship within Australia only.

Pre-orders — when your Landie ships

Landies are currently sold as refundable pre-orders. We're aiming to ship from July 2026, though some orders may ship earlier. The expected shipping window is shown on the product page and in your order confirmation email. Your pre-order is fully refundable at any time before it ships. If timing changes, we'll let you know as soon as we can.

Shipping cost & carrier

• Carrier: Australia Post
• Cost: Free shipping on all orders within Australia

Dispatch & delivery (once shipping begins)

Once your Landie ships, you'll receive an email with a tracking link. Australia Post delivery typically takes 5–7 business days from dispatch. During busy periods dispatch may take an extra day or two — we'll let you know of any delays.

Tracking

Once your order is dispatched, you'll receive an email with a tracking link. If you have any questions about your delivery, contact us at hello@landie.com.au.

Delivery issues

If your parcel has not arrived:

• Check the tracking link for updates
• Contact us if the parcel appears delayed, lost, or delivered to the wrong address

If a parcel is confirmed lost by the carrier, we will replace it at no cost to you.

Contact us

Landie Communications Pty Ltd
Email: hello@landie.com.au